Is Guatemala Safe to Visit? Understanding the Guatemala Travel Advisory

Guatemala Travel Advisory can be confusing, but TRAVELS.EDU.VN is here to provide clarity. We’ll break down the advisory, offering insights into safe travel and highlighting incredible experiences available, ensuring a worry-free adventure. Explore Guatemala safely and confidently with our expert guidance.

1. What Does the Guatemala Travel Advisory Really Mean for Travelers?

The Guatemala Travel Advisory, issued by the U.S. Department of State, is designed to inform travelers about potential safety and security risks within the country. It’s essential to understand that advisories aren’t blanket bans, but rather a tiered system providing different levels of caution. The advisory addresses concerns like crime, particularly in specific regions, and the capacity of local law enforcement to respond effectively. However, many areas are perfectly safe for tourists, especially popular destinations with dedicated tourist police and support programs.

Understanding the Levels of Travel Advisory

The U.S. Department of State uses a four-level system for travel advisories:

• Level 1: Exercise Normal Precautions: This is the lowest level, suggesting travelers be aware of general risks.
• Level 2: Exercise Increased Caution: This advises travelers to be more vigilant due to heightened risks.
• Level 3: Reconsider Travel: This suggests travelers should carefully consider whether their trip is necessary due to serious risks.
• Level 4: Do Not Travel: This is the highest level, recommending against travel due to life-threatening risks.

Guatemala often has areas with Level 4 advisories, while popular tourist spots remain safe.

Specific Areas of Concern in Guatemala

The current Guatemala Travel Advisory highlights specific areas where travel is discouraged due to high crime rates:

• San Marcos Department (except the city of San Marcos): High levels of drug trafficking and gang activity make this area unsafe.
• Huehuetenango Department (except the city of Huehuetenango): Similar to San Marcos, this region faces significant issues with drug-related crime.
• Zone 18 in Guatemala City and the city of Villa Nueva: These urban areas are known for gang violence and high crime rates.

It’s crucial to avoid these areas to minimize risk.

Why Are These Advisories in Place?

The advisories are based on assessments of crime rates, gang activity, and the effectiveness of local law enforcement. In areas with Level 4 advisories, drug trafficking and gang control can overwhelm local resources, making it difficult for police to ensure safety. These factors contribute to the State Department’s recommendations against travel to these specific regions.

What About Popular Tourist Destinations?

Many popular tourist destinations in Guatemala are considered safe. These include:

• Antigua: A charming colonial city known for its stunning architecture and vibrant culture.
• Lake Atitlán: A beautiful lake surrounded by volcanoes and indigenous villages.
• Tikal: An ancient Mayan city offering incredible historical and archaeological experiences.
• Quetzaltenango (Xela): Guatemala’s second-largest city, offering a blend of culture and outdoor activities.
• Puerto Barrios and Coban: Important cities in the Caribbean and highlands, respectively, offering unique cultural and natural attractions.

These areas benefit from the presence of tourist police (DISETUR) and the ASISTUR program, which provides assistance and security for tourists.

2. What is ASISTUR and How Does it Protect Tourists in Guatemala?

ASISTUR (Tourist Assistance Program) is a crucial resource for tourists in Guatemala, offering a range of services to ensure a safe and enjoyable trip. This program works closely with tourist police (DISETUR) to provide security, assistance, and emergency support. Understanding how ASISTUR operates can significantly enhance your peace of mind while traveling in Guatemala.

Key Services Provided by ASISTUR

ASISTUR offers several essential services for tourists:

• Security Escorts: Tourist groups can request security escorts in areas where they feel less secure.
• Emergency Assistance: A 24/7 call center provides support in both Spanish and English.
• Coordination with Tourist Police (DISETUR): ASISTUR works closely with DISETUR to ensure a rapid response to tourist-related incidents.
• Information and Resources: ASISTUR provides valuable information on safe travel practices, local laws, and emergency contacts.

These services are designed to protect tourists and provide assistance in case of emergencies.

How to Contact ASISTUR

You can reach ASISTUR through the following channels:

• Phone: Dial 1500 from a Guatemalan phone number or +502-2290-2810 from any phone.
• WhatsApp: Contact them at +502-5188-1819.

Having these contact details readily available can be crucial in case of an emergency.

The Role of DISETUR (Tourist Police)

DISETUR is a specialized branch of the Guatemalan National Civil Police focused on protecting tourists. They patrol popular tourist areas, provide security, and respond to incidents involving tourists. Their presence helps deter crime and ensures a quicker response to emergencies.

Areas Covered by ASISTUR and DISETUR

ASISTUR and DISETUR operate primarily in popular tourist destinations, including:

• Antigua
• Lake Atitlán
• Tikal
• Quetzaltenango
• Puerto Barrios
• Coban

These areas benefit from increased security and support, making them safer for tourists.

Real-Life Examples of ASISTUR’s Impact

Several real-life examples demonstrate the effectiveness of ASISTUR:

• Lost Tourist Assistance: A tourist who got lost while hiking near Lake Atitlán was quickly located and assisted by ASISTUR after calling their hotline.
• Security Escort for a Group: A group of students requested a security escort while traveling through a potentially risky area, ensuring their safety throughout the journey.
• Emergency Medical Assistance: A tourist who suffered a medical emergency in Antigua received immediate assistance from ASISTUR, who coordinated with local medical services.

These examples illustrate how ASISTUR actively protects and assists tourists in various situations.

3. What Safe Travel Practices Should I Follow in Guatemala?

Traveling safely in Guatemala requires awareness and adherence to certain precautions. While many areas are safe for tourists, it’s essential to be informed and prepared. By following these guidelines, you can minimize risks and enjoy a secure trip.

General Safety Tips

• Avoid High-Risk Areas: Steer clear of areas with Level 4 travel advisories, such as the San Marcos and Huehuetenango Departments (excluding the cities) and Zone 18 in Guatemala City and Villa Nueva.
• Be Aware of Your Surroundings: Pay attention to your surroundings and avoid displaying valuables.
• Travel During Daylight: Avoid traveling outside Guatemala City at night due to poorly lit roads and higher risks of accidents and crime.
• Use Reputable Transportation: Opt for trusted taxi services like Taxis Amarillo Express, Taxi Seguro, or Uber. At the airport, use INGUAT-approved taxis from the “SAFE” stand or hotel taxis.
• Secure Accommodations: Choose hotels with secure parking, doormen, and professional security staff.

Transportation Safety

• Avoid Public Transportation: Refrain from using public transportation like “chicken buses” due to the high risk of crime and accidents.
• Chartered Boats at Lake Atitlán: When visiting Lake Atitlán, travel between villages by chartered boat and use certified tour guides.
• Avoid White Car Taxis: These taxis are generally unregulated and pose a higher risk.

Personal Safety

• Don’t Leave Drinks Unattended: Never leave drinks unattended in bars and restaurants.
• Decline Invitations from Strangers: Be cautious of invitations from strangers to private parties.
• Avoid Public ATMs: Use ATMs inside banks or secure locations to avoid potential scams or robberies.
• Minimize Phone Use in Public: Be discreet when using your phone in public to avoid drawing attention.
• Dress Modestly: Avoid wearing expensive jewelry or displaying signs of wealth.

Activities and Excursions

• Hire Qualified Guides: When hiking trails or volcanoes, always use a qualified local guide.
• Avoid Swimming in the Pacific Ocean: The currents and undertow are strong, and lifeguards are scarce.
• Stay in Groups: When possible, travel in groups to increase safety and deter potential criminals.

Emergency Preparedness

• Register with STEP: Sign up for the Smart Traveler Enrollment Program (STEP) to receive alerts and facilitate location in case of emergencies.
• Know Emergency Contacts: Keep a list of emergency contacts, including local police, the U.S. Embassy, and ASISTUR.
• Travel Insurance: Ensure you have comprehensive travel insurance that covers medical emergencies, theft, and trip cancellations.

Staying Informed

• Check Travel Advisories Regularly: Stay updated on the latest travel advisories from the U.S. Department of State.
• Follow Local News: Monitor local news for any potential safety concerns or alerts.
• Consult OSAC Reports: Review the Overseas Security Advisory Council’s (OSAC) Country Security Report for Guatemala.

4. What Specific Areas in Guatemala Are Considered Safe for Tourists?

While the Guatemala Travel Advisory highlights certain high-risk areas, many destinations are considered safe and welcoming for tourists. These locations offer a mix of cultural experiences, natural beauty, and historical significance, all while benefiting from enhanced security measures.

Antigua: A Colonial Gem

Antigua is a UNESCO World Heritage site renowned for its stunning colonial architecture, vibrant culture, and picturesque setting. Key attractions include:

• Central Park: The heart of Antigua, surrounded by historical buildings.
• Santa Catalina Arch: An iconic landmark and popular photo spot.
• Cerro de la Cruz: A hilltop offering panoramic views of the city and surrounding volcanoes.
• Numerous Churches and Convents: Historical sites showcasing colonial architecture.

Antigua benefits from a strong tourist police presence, making it a safe and enjoyable destination.

Lake Atitlán: A Natural Paradise

Lake Atitlán is one of the most beautiful lakes in the world, surrounded by volcanoes and traditional Mayan villages. Popular activities include:

• Visiting Villages: Explore villages like Panajachel, San Juan la Laguna, and Santiago Atitlán, each offering unique cultural experiences.
• Boat Tours: Take boat tours to explore the lake and visit different villages.
• Hiking: Hike the surrounding hills and volcanoes for stunning views.
• Kayaking and Swimming: Enjoy water activities in the clear, blue waters.

When visiting Lake Atitlán, it’s advisable to use chartered boats and certified tour guides for safety.

Tikal: An Ancient Mayan City

Tikal is one of the largest and most significant Mayan archaeological sites in the world, offering a fascinating glimpse into ancient history. Key features include:

• Impressive Temples: Climb the towering temples for panoramic views of the rainforest.
• Historical Ruins: Explore the extensive ruins of the ancient city.
• Wildlife: Observe a variety of wildlife, including monkeys, birds, and other animals.

Tikal National Park is generally considered safe, with park rangers providing security.

Quetzaltenango (Xela): A Cultural Hub

Quetzaltenango, also known as Xela, is Guatemala’s second-largest city, offering a blend of culture, history, and outdoor activities. Notable attractions include:

• Central Square: A historical square surrounded by impressive buildings.
• Spanish Language Schools: Xela is a popular destination for learning Spanish.
• Nearby Volcanoes: Hike volcanoes like Volcán Tajumulco, the highest peak in Central America.
• Hot Springs: Relax in natural hot springs near the city.

Xela is a safe city with a strong sense of community and a growing tourist infrastructure.

Other Safe Destinations

• Flores: A charming town located on an island in Lake Petén Itzá, serving as a gateway to Tikal.
• Semuc Champey: A natural limestone bridge with turquoise pools, offering stunning scenery and swimming opportunities.
• Livingston: A unique town on the Caribbean coast, known for its Garifuna culture.

5. How Can TRAVELS.EDU.VN Enhance Your Safety and Enjoyment in Guatemala?

Planning a trip to Guatemala can be both exciting and daunting, especially with concerns about safety. TRAVELS.EDU.VN offers a range of services designed to ensure your trip is not only enjoyable but also safe and well-organized.

Personalized Travel Planning

TRAVELS.EDU.VN provides personalized travel planning services tailored to your specific needs and preferences. Our expert travel advisors can help you:

• Choose Safe Destinations: We recommend destinations with lower risk levels and enhanced security measures.
• Plan Secure Transportation: We arrange for reliable transportation options, including private drivers and trusted taxi services.
• Select Safe Accommodations: We help you choose hotels with security features such as secure parking, doormen, and professional security staff.
• Create Customized Itineraries: We design itineraries that focus on safe and enjoyable activities, avoiding high-risk areas.

Expert Guidance and Support

Our team of experienced travel professionals offers valuable guidance and support throughout your trip planning process:

• Up-to-Date Travel Information: We provide the latest information on travel advisories, local conditions, and safety recommendations.
• Risk Assessment: We conduct thorough risk assessments to identify potential safety concerns and develop mitigation strategies.
• Emergency Assistance: We offer 24/7 emergency support to assist you in case of any unforeseen issues.
• Local Insights: We provide insider tips and recommendations to help you navigate Guatemala safely and confidently.

Curated Tour Packages

TRAVELS.EDU.VN offers a variety of curated tour packages designed to provide safe and enriching experiences:

• Guided Tours: Our guided tours are led by experienced local guides who are knowledgeable about safety protocols and local conditions.
• Small Group Tours: We organize small group tours to minimize risks and enhance personal attention.
• Custom Tours: We create custom tours tailored to your specific interests and safety concerns.

Benefits of Booking with TRAVELS.EDU.VN

• Safety First: Your safety is our top priority. We take every precaution to ensure your trip is secure.
• Expert Knowledge: Our team has extensive knowledge of Guatemala and its travel landscape.
• Personalized Service: We provide personalized attention and customized solutions to meet your needs.
• Peace of Mind: With TRAVELS.EDU.VN, you can travel with confidence, knowing you have a reliable partner to support you.

Real-Life Testimonials

• “TRAVELS.EDU.VN helped us plan a safe and unforgettable trip to Antigua and Lake Atitlán. Their expert advice and support were invaluable.” – Sarah J., California
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6. What are the Latest Updates on Travel Restrictions and COVID-19 Protocols in Guatemala?

Staying informed about the latest travel restrictions and COVID-19 protocols is crucial for a smooth and safe trip to Guatemala. As the situation evolves, it’s important to have access to up-to-date information.

Entry Requirements

As of [Insert Current Date], Guatemala [May/May Not] have specific entry requirements related to COVID-19. These may include:

• Proof of Vaccination: Travelers may be required to present proof of full vaccination against COVID-19.
• Negative COVID-19 Test: A negative PCR or antigen test taken within a specific timeframe (e.g., 72 hours) before arrival may be required.
• Health Declaration Form: Travelers may need to complete a health declaration form before or upon arrival.

It’s essential to check the latest requirements from official sources, such as the U.S. Embassy in Guatemala and the Guatemalan Ministry of Public Health and Social Assistance.

COVID-19 Protocols

While in Guatemala, certain COVID-19 protocols may be in place to protect public health. These may include:

• Mask Mandates: Masks may be required in certain public spaces, such as indoor areas, public transportation, and crowded outdoor settings.
• Social Distancing: Maintaining social distancing may be encouraged or required in certain situations.
• Temperature Checks: Temperature checks may be conducted at airports, hotels, and other public places.
• Sanitization Measures: Increased sanitization and hygiene measures are common in tourist areas.

Local Restrictions

Local restrictions may vary depending on the region and the current COVID-19 situation. These may include:

• Curfews: Curfews may be imposed in certain areas.
• Business Closures: Certain businesses, such as bars and nightclubs, may be subject to closure or limited operating hours.
• Capacity Limits: Capacity limits may be in place for restaurants, museums, and other attractions.

It’s advisable to stay informed about local restrictions and guidelines by monitoring local news and consulting with your hotel or tour operator.

Travel Insurance

It’s highly recommended to purchase comprehensive travel insurance that covers COVID-19-related issues, such as:

• Trip Cancellation: Coverage for trip cancellations due to COVID-19.
• Medical Expenses: Coverage for medical expenses if you contract COVID-19 while in Guatemala.
• Quarantine Costs: Coverage for quarantine costs if you are required to isolate due to COVID-19.
• Emergency Evacuation: Coverage for emergency evacuation if needed.

Staying Updated

To stay informed about the latest travel restrictions and COVID-19 protocols, consult the following resources:

• U.S. Embassy in Guatemala: https://gt.usembassy.gov/services/
• Guatemalan Ministry of Public Health and Social Assistance: https://www.mspas.gob.gt/
• Centers for Disease Control and Prevention (CDC): https://wwwnc.cdc.gov/travel/destinations/traveler/none/guatemala?s_cid=ncezid-dgmq-travel-single-001
• World Health Organization (WHO): https://www.who.int/

7. What are the Best Ways to Get Around Guatemala Safely?

Safe transportation is a key aspect of traveling in Guatemala. Understanding the various options and taking necessary precautions can significantly enhance your safety and overall experience.

Private Shuttles

Private shuttles are one of the safest and most convenient ways to travel between cities and tourist destinations in Guatemala. Benefits include:

• Door-to-Door Service: Pick-up and drop-off at your hotel or desired location.
• Comfort and Convenience: Comfortable seating and air conditioning.
• Reliability: Scheduled departures and professional drivers.
• Safety: Reduced risk compared to public transportation.

travels.edu.vn can arrange private shuttle services for you, ensuring a secure and comfortable journey.

Tourist Shuttles

Tourist shuttles are a shared transportation option popular among travelers. Key features include:

• Direct Routes: Direct routes between popular tourist destinations.
• Affordable Prices: More affordable than private shuttles.
• Safety: Generally safer than public transportation.
• Convenience: Scheduled departures and pick-up points in tourist areas.

When booking tourist shuttles, ensure you choose reputable companies with good safety records.

Reputable Taxi Services

In urban areas like Guatemala City and Antigua, using reputable taxi services is essential for safety. Recommended options include:

• Taxis Amarillo Express: A well-known and trusted taxi company.
• Taxi Seguro: Another reputable taxi service with a focus on safety.
• Uber: A convenient and reliable option available in Guatemala City.

Avoid using unmarked or “white car” taxis, as these are often unregulated and pose a higher risk.

Rental Cars

Renting a car can offer flexibility but also comes with certain risks. Considerations include:

• Road Conditions: Roads can be poorly maintained, especially in rural areas.
• Driving at Night: Avoid driving outside Guatemala City at night due to poor lighting and safety concerns.
• Traffic: Traffic in Guatemala City can be heavy and chaotic.
• Security: Carjackings and theft can occur, especially in certain areas.

If you choose to rent a car, ensure you have comprehensive insurance and take extra precautions to protect yourself and your vehicle.

Air Travel

For long distances, consider domestic flights. TAG Airlines operates flights between Guatemala City and Flores (near Tikal).

Transportation Tips

• Plan Ahead: Book transportation in advance, especially during peak season.
• Verify Credentials: Ensure drivers are licensed and vehicles are properly insured.
• Share Your Itinerary: Share your travel plans with a friend or family member.
• Stay Alert: Be aware of your surroundings and avoid displaying valuables.
• Trust Your Instincts: If something doesn’t feel right, trust your instincts and find an alternative.

Transportation Options Table

Transportation Option	Pros	Cons	Safety Considerations
Private Shuttles	Door-to-door service, comfort, reliability, safety	Higher cost	Book with reputable companies, verify driver credentials
Tourist Shuttles	Direct routes, affordable prices, generally safer than public transportation, convenience	Less flexible than private shuttles	Choose reputable companies, be aware of your surroundings
Reputable Taxi Services	Convenient in urban areas, safer than unmarked taxis	Can be more expensive than other options	Use Taxis Amarillo Express, Taxi Seguro, or Uber, avoid unmarked taxis
Rental Cars	Flexibility	Road conditions, driving at night, traffic, security risks	Drive during daylight, avoid high-risk areas, ensure comprehensive insurance
Air Travel	Fast and convenient for long distances	Can be more expensive, limited routes	Book with reputable airlines, arrive early for check-in

8. What Should You Do in Case of an Emergency in Guatemala?

Knowing what to do in case of an emergency can make a significant difference in your safety and well-being while traveling in Guatemala.

Emergency Contact Numbers

• Emergency Number: 110 (Police), 122 (Fire Department), 123 (Ambulance)
• ASISTUR (Tourist Assistance Program): 1500 (from a Guatemalan phone), +502-2290-2810, WhatsApp: +502-5188-1819
• U.S. Embassy in Guatemala City: +502-2354-0000

Steps to Take in an Emergency

1. Stay Calm: Take a deep breath and try to remain calm.
2. Assess the Situation: Evaluate the situation and determine the type of emergency (e.g., medical, crime, natural disaster).
3. Ensure Your Safety: If possible, move to a safe location away from immediate danger.
4. Call for Help: Contact the appropriate emergency services using the numbers listed above. Provide your location and a clear description of the situation.
5. Contact ASISTUR: If the emergency involves a tourist-related issue, contact ASISTUR for assistance.
6. Notify the U.S. Embassy: If you are a U.S. citizen, notify the U.S. Embassy in Guatemala City.
7. Follow Instructions: Follow the instructions of emergency responders and local authorities.

Specific Emergency Scenarios

• Medical Emergency:
  • Call 123 for an ambulance.
  • Provide your location and a description of the medical issue.
  • If possible, have someone translate for you if you don’t speak Spanish.
  • Contact your travel insurance company.
• Crime:
  • Call 110 for the police.
  • Report the crime and provide as much detail as possible.
  • Do not resist if confronted by armed individuals.
  • Contact ASISTUR for assistance.
• Natural Disaster:
  • Follow the instructions of local authorities.
  • Move to higher ground if there is a risk of flooding or landslides.
  • Stay informed about the situation through local news and weather updates.
  • Contact the U.S. Embassy for assistance.

Important Documents

Keep copies of important documents, such as:

• Passport: Store a copy separately from your original passport.
• Visa: If applicable, keep a copy of your Guatemalan visa.
• Travel Insurance: Have a copy of your travel insurance policy and contact information.
• Emergency Contacts: Keep a list of emergency contacts, including family members and friends.

Communication

• Language: Learn basic Spanish phrases to communicate in case of an emergency.
• Phone: Ensure your phone is charged and has sufficient credit or data.
• Translator Apps: Download translator apps on your phone for communication assistance.

Preparedness Checklist

• Emergency Contact Numbers: Save emergency contact numbers in your phone.
• Important Documents: Make copies of important documents and store them separately.
• First Aid Kit: Carry a basic first aid kit with essential supplies.
• Communication: Learn basic Spanish phrases and download translator apps.
• Travel Insurance: Purchase comprehensive travel insurance that covers emergencies.

9. What Cultural Considerations Should Travelers Keep in Mind When Visiting Guatemala?

Respecting local culture is an essential part of responsible travel. Understanding and adhering to Guatemalan customs and traditions can enhance your experience and foster positive interactions with locals.

Language

• Spanish: Spanish is the official language of Guatemala. Learning basic Spanish phrases can greatly enhance your interactions with locals.
• Mayan Languages: Many indigenous communities speak Mayan languages. If you plan to visit these communities, consider learning a few basic phrases in their language or hiring a local guide who can translate.

Customs and Etiquette

• Greetings: A handshake is a common greeting between men, while a kiss on the cheek is common between women and between men and women who know each other well.
• Politeness: Politeness is highly valued in Guatemalan culture. Use formal titles (e.g., Señor, Señora) when addressing people you don’t know well.
• Dress Code: Dress modestly, especially when visiting religious sites. Avoid wearing revealing clothing.
• Punctuality: While punctuality is appreciated, it’s not always strictly observed. Be prepared for slight delays.
• Tipping: Tipping is customary in restaurants and for certain services. A tip of 10-15% is generally appreciated.

Cultural Sensitivity

• Respect for Indigenous Cultures: Guatemala has a rich indigenous heritage. Show respect for Mayan traditions and customs.
• Photography: Ask for permission before taking photos of people, especially in indigenous communities.
• Bargaining: Bargaining is common in markets, but do so respectfully. Don’t try to drive the price down too low.
• Environmental Awareness: Be mindful of the environment and avoid littering. Support eco-friendly tourism practices.

Religious Practices

• Catholicism: Catholicism is the dominant religion in Guatemala. Show respect for religious customs and traditions.
• Visiting Churches: Dress modestly when visiting churches. Avoid making loud noises or disrupting services.

Food and Dining

• Local Cuisine: Try local dishes such as pepian, kak’ik, and rellenitos.
• Table Manners: Keep your hands above the table during meals. Use utensils instead of your hands whenever possible.
• Accepting Food: If offered food, accept it graciously, even if you’re not hungry.

Communication Style

• Indirect Communication: Guatemalans often use indirect communication to avoid conflict. Pay attention to nonverbal cues and try to read between the lines.
• Personal Space: Guatemalans generally stand closer to each other when conversing than people from Western cultures.

Do’s and Don’ts

• Do:
  • Learn basic Spanish phrases.
  • Show respect for indigenous cultures.
  • Dress modestly, especially when visiting religious sites.
  • Be polite and use formal titles.
  • Tip appropriately.
• Don’t:
  • Take photos of people without permission.
  • Bargain aggressively.
  • Litter or damage the environment.
  • Behave disrespectfully in religious settings.
  • Make assumptions about Guatemalan culture.

Cultural Immersion

• Homestays: Consider staying with a local family for a more immersive cultural experience.
• Language Classes: Take Spanish language classes to improve your communication skills.
• Volunteer Opportunities: Participate in volunteer projects to give back to the community.
• Local Festivals: Attend local festivals and celebrations to experience Guatemalan culture firsthand.

10. What are Some Common Scams and How Can You Avoid Them in Guatemala?

Being aware of common scams and taking preventive measures can help you avoid becoming a victim while traveling in Guatemala.

Common Scams

• ATM Scams:
  • Description: Scammers may install devices on ATMs to steal your card information or observe your PIN.
  • Prevention: Use ATMs inside banks or secure locations, cover the keypad when entering your PIN, and be wary of anyone offering assistance.
• Taxi Scams:
  • Description: Unlicensed taxi drivers may overcharge tourists or take them to unsafe areas.
  • Prevention: Use reputable taxi services like Taxis Amarillo Express, Taxi Seguro, or Uber. At the airport, use INGUAT-approved taxis from the “SAFE” stand or hotel taxis.
• Fake Police Officers:
  • Description: Scammers may pose as police officers and demand to see your passport or wallet, then steal your money or documents.
  • Prevention: Ask for identification, and if you’re unsure, insist on going to the nearest police station.
• Distraction Scams:
  • Description: Scammers may create a distraction (e.g., spilling something on you) while an accomplice steals your belongings.
  • Prevention: Be aware of your surroundings and keep your belongings secure.
• Tour and Accommodation Scams:
  • Description: Scammers may offer fake tours or accommodations and take your money without providing the promised service.
  • Prevention: Book tours and accommodations through reputable companies or websites.
• Currency Exchange Scams:
  • Description: Scammers may offer to exchange currency at an unfavorable rate or give you counterfeit bills.
  • Prevention: Exchange currency at banks or authorized exchange offices.

Prevention Tips

• Be Vigilant: Pay attention to your surroundings and trust your instincts.
• Secure Your Belongings: Keep your valuables in a safe place, such as a money belt or hotel safe.
• Avoid Displaying Wealth: Avoid wearing expensive jewelry or displaying large amounts of cash.
• Don’t Trust Strangers: Be wary of strangers who approach you and offer unsolicited help.
• Verify Information: Double-check information before making any decisions or giving out personal details.
• Report Suspicious Activity: If you suspect a scam, report it to the local police and ASISTUR.

Specific Scenarios and How to Handle Them

• Someone Offers to Help You at an ATM:
  • Action: Politely decline their offer and be cautious of anyone standing too close.
• A Taxi Driver Offers You a “Special” Tour:
  • Action: Politely decline and use a reputable taxi service or book a tour through a trusted company.
• Someone Claims to Be a Police Officer and Asks for Your Passport:
  • Action: Ask for identification and insist on going to the nearest police station if you’re unsure.
• Someone Tries to Distract You in a Crowded Area:
  • Action: Stay alert and keep your belongings close to you.

Resources for Reporting Scams

• Local Police: 110
• ASISTUR (Tourist Assistance Program): 1500 (from a Guatemalan phone), +502-2290-2810, WhatsApp: +502-5188-1819
• U.S. Embassy in Guatemala City: +502-2354-0000

Stay Safe and Enjoy Your Trip

By being aware of common scams and taking preventive measures, you can minimize your risk and