If you’re a frequent flyer, you’ve likely heard of TSA PreCheck®, a program that allows expedited security screening at U.S. airports. A key component of this program is your Known Traveler Number (KTN). But what happens if you lose or forget your KTN? This guide will walk you through the steps on How Do I Find My Known Traveller Number, ensuring you can continue to enjoy the benefits of TSA PreCheck®.
First, let’s cover situations that might affect your TSA PreCheck® status.
Certain violations of federal security regulations can lead to disqualification from TSA PreCheck®. These violations include, but are not limited to: assault, threat, intimidation, or interference with flight crew, physical or sexual assault of any individual on an aircraft, interference with security operations, access control violations, providing false or fraudulent documents, making a bomb threat, or bringing a firearm, explosive, or other prohibited item to an airport or onboard an aircraft. The length of suspension depends on the severity and frequency of the violation, and can range from a few years to permanent disqualification.
Alt: TSA PreCheck signage at an airport, indicating expedited security lanes.
Even with a valid KTN, TSA PreCheck® enrollees undergo recurrent criminal history checks. If new criminal records are found, your expedited screening eligibility may be temporarily suspended while TSA investigates. This usually takes less than 30 days, but can extend up to 90 days. Committing a disqualifying offense could lead to temporary suspension or permanent disqualification, depending on the offense’s severity.
Now, let’s address the primary question: How do I find my known traveller number?
If you’re not receiving the TSA PreCheck® indicator on your boarding pass, the first step is to verify that your membership hasn’t expired. You can look up your KTN and check its status on the Department of Homeland Security website.
You can check your KTN here.
Alt: The Department of Homeland Security logo linking to the TSA PreCheck status checker.
After you confirm your KTN, ensure that the airline you’re flying with participates in the TSA PreCheck® program. You can find a list of participating airlines on the TSA website.
If your KTN is active and the airline participates, double-check with the airline that your KTN, name, and date of birth are accurate in your reservation details. Even a minor discrepancy can prevent the TSA PreCheck® indicator from appearing on your boarding pass.
If you’ve checked all of the above and still don’t have the TSA PreCheck® indicator, or if you have any questions about your TSA PreCheck® status, there are several ways to get assistance.
You can reach out to TSA through social media:
- X (Twitter): @AskTSA
- Facebook Messenger: http://www.fb.com/AskTSA
You can also use:
- Apple Business Chat
- Text: Text “Travel” to AskTSA (275-872)
Alternatively, you can contact the TSA Contact Center at (866) 289-9673 or fill out an online form on the TSA website. If you received a notice of violation, contact your case agent directly.
Alt: AskTSA icons for Twitter, Facebook Messenger, and Apple Business Chat.
It’s important to remember that TSA employs unpredictable security measures throughout the airport, both visible and hidden. All travelers are subject to screening, and expedited screening is not guaranteed for any individual.
In conclusion, finding your Known Traveler Number involves checking your membership status online, confirming airline participation, verifying your information with the airline, and contacting TSA directly if needed. By following these steps, you can resolve most issues and continue enjoying the benefits of TSA PreCheck®.
