If you’re experiencing issues with receiving the TSA PreCheck® indicator on your boarding pass, it’s essential to understand the factors that could be affecting your eligibility and How Do I Get A Known Traveler Number back if you’ve lost it. Here’s a comprehensive guide to help you troubleshoot and resolve the issue.
One of the primary reasons travelers are denied expedited screening through TSA PreCheck® is due to violations of federal security regulations. These violations include, but aren’t limited to:
- Assault, threat, intimidation, or interference with flight crew.
- Physical or sexual assault, or threat thereof, against any individual on an aircraft.
- Interference with security operations.
- Access control violations.
- Providing false or fraudulent documents.
- Making a bomb threat.
- Bringing a firearm, explosive, or other prohibited item to an airport or onboard an aircraft.
The duration of disqualification from TSA PreCheck® depends on the severity and frequency of the violations. A first-time offense can result in a suspension of up to five years, while more egregious incidents or repeated offenses may lead to permanent disqualification.
TSA PreCheck® enrollees are subject to recurrent criminal history vetting. If TSA receives notification of new criminal records associated with your name, your TSA PreCheck® expedited screening privileges may be temporarily suspended while the agency investigates. This process typically takes less than 30 days but can extend up to 90 days. A disqualifying offense can result in either temporary suspension or permanent disqualification from the program, based on its severity.
TSA PreCheck lane at an airport security checkpoint
If you’re unsure why you’re not seeing the TSA PreCheck® indicator on your boarding pass, follow these steps to troubleshoot:
- Check Your KTN Status: First, verify that your membership hasn’t expired. You can look up your Known Traveler Number (KTN) here. This will confirm whether your KTN is still active. This is the first step in answering the question how do i get a known traveler number and to ensure your membership is valid.
- Participating Airlines: Ensure that your airline participates in the TSA PreCheck® program. A list of participating airlines can be found here.
- Verify Information with Airline: Confirm with your airline that your KTN, name, and date of birth are accurate in your reservation details. Even minor discrepancies can prevent the TSA PreCheck® indicator from appearing on your boarding pass. It’s crucial to ensure that the information you provide matches exactly with what is on record.
If your KTN is active, and your airline is participating, but you still don’t have the TSA PreCheck® indicator on your boarding pass, or if you have other questions about your TSA PreCheck® status, here are several ways to get assistance:
- Social Media: Reach out to TSA through X (Twitter @AskTSA) or Facebook Messenger (http://www.fb.com/AskTSA).
- Apple Business Chat: Use Apple Business Chat.
- Text Message: Text “Travel” to AskTSA (275-872).
- TSA Contact Center: Contact the TSA Contact Center at (866) 289-9673.
- Online Form: Fill out an online form.
- Notice of Violation: If you received a notice of violation, contact your case agent directly.
Traveler showing TSA PreCheck indicator on boarding pass
It’s important to remember that TSA employs unpredictable security measures throughout the airport, both visible and concealed. All travelers will be screened, and expedited screening is not guaranteed for any individual. Understanding how do i get a known traveler number to ensure you are eligible is key, but keep in mind that TSA PreCheck® provides a higher likelihood of a smoother screening process.
By following these steps and staying informed about the potential factors affecting your TSA PreCheck® status, you can better navigate airport security and ensure a smoother travel experience.
