The Intercontinental Hotel Group (IHG), a global hospitality leader boasting over 6,000 hotels across 19 distinct brands, recognizes the vital role travel agents play in connecting travelers with exceptional accommodations. To foster strong partnerships, IHG offers exclusive Ihg Travel Agent Rates, providing significant discounts and benefits to certified travel professionals. This program, designed for those enrolled in the IHG One Rewards program, unlocks a world of advantages, from preferential rates to valuable perks like complimentary Wi-Fi, late check-out, and reward night opportunities.
Navigating the IHG travel agent portal is essential for accessing these exclusive benefits. This guide will walk you through everything you need to know about IHG travel agent rates, including login procedures, booking processes, commission structures, training resources, rewards programs, and how to access dedicated support.
Accessing the IHG Travel Agent Portal: Login and Registration
The IHG Travel Agent Portal serves as your gateway to efficient booking tools and exclusive resources. This advanced system empowers agents to seamlessly book stays for clients, manage reservations effectively, and secure privileged rates. Whether you’re a seasoned user or new to the platform, here’s a step-by-step guide to logging in or registering:
Existing Account Login:
- Navigate to the IHG Agent Portal: Open your web browser and go to https://www.ihgagent.com/.
- Enter Credentials: Input your registered email address and password in the designated fields.
- Click “Login”: Press the login button to access your account.
- Password Recovery (If Needed): If you’ve forgotten your password, click the “Forgot password” link.
- Initiate Password Reset: Enter your email address and click the “Reset Password” button.
- Email Verification: Check your inbox for a password reset link from IHG. Click on the link provided in the email.
- Create New Password: You will be redirected to a page where you can set a new password for your account.
IHG Travel Agent Login Portal Interface
New Account Registration:
- Access the Registration Page: On the IHG Agent Portal login page, click the “Not registered yet?” link.
- Basic Information: Fill in your full name and email address.
- Location Details: Select your country of residence, followed by your region, province, or state.
- Professional Title: Enter your professional title as a travel agent.
- Accreditation Details: Choose the type of your accreditation (e.g., IATA, CLIA) and enter your accreditation number in the provided box.
- Validate Accreditation: Click the “Validate” button. If validation is unsuccessful, you may still be able to proceed with registration.
- IHG One Rewards Number: Enter your IHG One Rewards number and click “Validate.”
- Terms and Conditions: Review the terms and conditions by checking the designated box. It’s highly recommended to read these thoroughly to understand the program guidelines.
- Sign Up: Click the “Sign Up” button. You will receive a verification link in your email.
- Verify Email: Click the verification link in your email to activate your IHG portal access. You can now log in and start booking reservations for your clients.
Streamlined Booking Through IHG for Travel Agents
The IHG website offers a user-friendly booking system designed to simplify the reservation process for travel agents. Whether you’re booking hotels or resorts, the platform allows you to efficiently manage your clients’ travel needs. Furthermore, keep an eye out for coupon codes or special offers that can enhance the value for your clients who are part of the IHG One Rewards program.
Here’s a step-by-step guide to booking hotels or resorts on the IHG platform:
- Visit the IHG Homepage: Go to the IHG website: https://www.ihg.com/.
- Enter Destination: Input the desired destination, including the full address if possible, to ensure accuracy.
- Select Dates: Specify the check-in and check-out dates for the stay.
- Guest Details: Indicate the number of guests who will be staying.
- Rate Preference: Choose your preferred rate type from the available options, ensuring you select “Travel Consultant Discount Rates” for agent benefits.
- Search for Hotels: Click the “Search” button to initiate the hotel search.
- Review Hotel Listings: The system will display a list of available hotels at your chosen destination, along with the price per night.
- Select Hotel: Choose the hotel that best suits your client’s needs and preferences from the list.
- Choose Room Type: Select an available room type from the options presented for your chosen hotel.
- Complete Payment: Proceed to payment to finalize the booking for the specified number of nights.
Understanding IHG Travel Agent Commissions
IHG values the partnerships with travel agents and offers competitive commission structures. Currently, the standard commission for bookings made through the IHG Luxury and Lifestyle program is set at 10%. IHG is committed to strengthening these partnerships and anticipates introducing enhanced commission offers and exclusive promotions specifically for the Luxury and Lifestyle program in the future.
Commission payments are processed through IHG Commission Services. Should you encounter any difficulties accessing your commission services account, or have any inquiries, you can reach out to the IHG Commission Services team for assistance:
Email: [email protected]
Phone: +1 800 238 0270
IHG Travel Agent Training Programs: Enhance Your Expertise
IHG Travel Agent Training Program Promotion
To equip travel agents with the knowledge and tools needed to effectively represent IHG brands, the Intercontinental Hotel Group has developed a comprehensive training program. This program is designed to deepen agents’ understanding of IHG’s diverse brand portfolio, familiarize them with current incentives and promotional offers, and keep them informed about new hotel openings and developments.
The IHG Travel Agent Training program is conveniently integrated into the IHG Agent Portal at https://www.ihgagent.com/. Agents with an existing account can easily log in and access the training modules. This certified course, recognized by the Travel Institute, is approximately five hours in duration and provides valuable insights into various aspects of IHG.
Course Content Highlights:
- IHG Brand Overview: Comprehensive information about the Intercontinental Hotel Group and its global presence.
- IHG One Rewards Loyalty Program: Detailed explanation of the benefits and features of the Priority Club Rewards loyalty program (now IHG One Rewards).
- Brand Portfolio Deep Dive: Overviews of seven key IHG brands, including: InterContinental Hotels & Resorts, Hotel Indigo, Crowne Plaza Hotels & Resorts, Holiday Inn, Holiday Inn Express, Staybridge Suites, and Candlewood Suites.
Beyond the training program, the IHG website serves as a rich resource for travel agents, providing access to information on discounted rates, commission procedures, GDS format guides, descriptions of commonly booked IHG rates, and dedicated customer service contact details for agents and consultants.
IHG Travel Agent Rewards: Benefits and Tiered Membership
IHG recognizes and rewards the loyalty of its travel agent partners through the IHG One Rewards program. As an IHG One Rewards member, travel agents unlock a range of benefits designed to enhance their own travel experiences and deepen their product knowledge. These perks include earning points towards reward nights, enjoying no blackout dates for reward bookings, accessing exclusive member rates and special offers, and receiving complimentary internet access and late check-out privileges (subject to availability).
The IHG One Rewards program features a tiered structure, offering increasing levels of benefits as members progress through the tiers. The five membership tiers are: Club Member, Silver Elite, Gold Elite, Platinum Elite, and Diamond Elite.
Tier Benefits Overview:
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Club Member:
- Entry-level membership allowing earning of points towards reward nights.
- No blackout dates on reward nights, providing flexibility in booking.
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Silver Elite:
- 20% bonus points earned on eligible stays, accelerating point accumulation.
- 10 qualifying nights required to achieve Silver Elite status.
- Points earned do not expire, maintaining long-term value.
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Gold Elite:
- 20 qualifying nights required for Gold Elite status.
- 40% bonus points earned on eligible stays, further boosting rewards.
- Rollover nights towards next year’s status, providing momentum for maintaining elite benefits.
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Platinum Elite:
- 40 qualifying nights needed to reach Platinum Elite status.
- Up to 60% bonus points earned, maximizing point earnings.
- Points do not expire, offering ongoing value.
- Rollover nights towards next year’s status.
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Diamond Elite:
- Top-tier membership with all the benefits of previous tiers.
- 70 qualifying nights required for Diamond Elite status.
- 100% bonus points earned, doubling the base points.
- Dedicated Diamond support line for personalized assistance.
- Complimentary room upgrades, enhancing the stay experience (subject to availability).
Maximizing Savings with IHG Travel Agent Discounts
Travel agents and consultants can access substantial discounts through the IHG Travel Agent Rates program, with potential savings reaching up to 40% off standard rates. While discount levels can vary, reports indicate that even the lowest discounts offered are around 9%. It’s important to note that discount availability may fluctuate depending on the hotel and time of booking.
To take advantage of these discounted rates, always select the “Travel Consultant Discount Rates” option when booking through the IHG platforms. Eligibility for these rates requires presentation of a valid IATA ID or a travel agent ID card at check-in. Bookings must be made at least one day prior to the check-in date. For bookings involving multiple rooms at the agent rate, the travel agent must be present and staying at the hotel with their guests. Crucially, ensure you possess the necessary identification documents at check-in to avoid any issues with your discounted booking.
IHG Travel Agent Support and Contact Information
For any assistance or inquiries, IHG provides dedicated support resources for travel agents.
Online Help Resources:
- IHG Agent Help Center: Visit https://www.ihgagent.com/s/get-help for a comprehensive help center.
- Help Request Form: Utilize the online form to submit specific help requests, providing detailed information in the required fields.
- FAQ Section: Consult the Frequently Asked Questions (FAQ) section for answers to common queries.
GDS Support:
For issues or inquiries related to Global Distribution Systems (GDS), contact the Travel Agent GDS service:
Email: [email protected]
Phone: 1 800-635-7001 or 1 – 770-604-2001
General Customer Care and Regional Phone Numbers:
For general customer care inquiries, you can use the following phone number: 0800 022 2822.
For region-specific contact details and additional phone numbers, please visit the IHG Contact Us page: https://www.ihg.com/content/us/en/customer-care/contact-us.html.
Specific Regional Phone Numbers:
- United States and Canada: 1-888-211-9874
- Europe, Middle East, and Africa: +800 2222 7172 (or 00800 2222 7172 in most countries)
- Central and South America:
- English: +52 33 4777 2025
- Spanish: +52 33 4777 2023
- Asia/Pacific: +800 2222 7172
By leveraging IHG Travel Agent Rates and utilizing the resources outlined in this guide, travel professionals can unlock significant benefits and provide enhanced value to their clients booking with IHG.
