Embarking on a new travel adventure is exciting, and at Insperia Travel Agency, we’re thrilled to be part of your journey. We believe in transparency and ensuring you have all the information you need for a smooth and enjoyable experience. Like any travel service, we have terms and conditions that govern our relationship with you, our valued customer. This guide will help you understand these terms in a clear and straightforward manner, so you can focus on planning your dream vacation with confidence.
Who We Are and What We Offer
Insperia Travel Agency, officially Travel CRR, S.A. de C.V., is a legally registered travel services provider based in Cancun, Mexico. We operate the websites www.inspiravacation.com and www.inspiraelitevacations.com as platforms to provide you with information and access to our services. Think of our website as your go-to resource for exploring Inspira Elite Vacations, understanding the benefits we offer, browsing hotels, and getting inspired by our photo gallery. For our existing members, the site also allows you to log in, manage your account, and make online reservations.
Alt text: A traveler smiles broadly while relaxing on a pristine beach, embodying the joy of a vacation booked through Insperia Travel Agency.
We act as a source of information about travel opportunities and connect you with various travel-related services. It’s important to understand that when we mention “Supplier,” we are referring to the hotels, tour operators, transportation companies, and other entities who directly provide the actual services during your trip. Our role is to facilitate your access to these services and provide you with a seamless booking experience.
Your Agreement with Insperia Travel Agency
By using our website, you agree to the following key points:
- Information Purpose: The information available on our website before you log in to the member section is for general information purposes only. It’s designed to give you an overview of what Inspira Elite Vacations offers.
- Terms Acceptance: You acknowledge and agree to be bound by these Terms and Conditions, which may be updated from time to time without prior notice. We encourage you to review them periodically to stay informed.
We grant you a limited, non-transferable license to use our website for its intended purpose: to learn about our services, contact us, and manage your travel arrangements. This license is revocable at any time, and it’s crucial to use our site responsibly and for legitimate travel inquiries. Please refrain from using the site for speculative, false, or fraudulent requests.
Alt text: A couple collaborates on planning their travel itinerary, highlighting the detailed planning process facilitated by Insperia Travel Agency’s resources.
Website Content and Intellectual Property
Everything you see on our website, from text and images to logos and software, is the exclusive property of Insperia Travel Agency or used under license. This includes:
- Copyrighted Material: Texts, graphics, logos, photos, and software are protected by copyright.
- Trademarks: “INSPIRA Elite Vacations” and other brand names and logos are trademarks.
You are permitted to download and print materials from our website for your personal, non-commercial use. However, any other use, including copying, reproduction, modification, or distribution of our content without our written consent, is strictly prohibited. This also means you cannot use automated tools like robots or spiders to copy our website content. We are committed to protecting our intellectual property and will take action against any unauthorized use.
You are also responsible for using our website appropriately and legally. This means you agree not to post or transmit any unlawful, harmful, or offensive material, including anything that is:
- Illegal: Threatening, abusive, defamatory, or discriminatory.
- Infringing: Violating privacy, image, or intellectual property rights.
- Harmful: Containing viruses or malicious software.
You are solely liable for any damages resulting from the misuse of our website or any violation of these terms.
Age and Legal Responsibility
By using our website, you confirm that you are of legal age in your country to enter into this agreement and accept these Terms and Conditions. Whether you are an individual user or representing a commercial entity, you are financially responsible for all activities conducted through your account or access information.
INSPIRA Affiliates Section Policies
If you have a login for our dedicated Affiliates section, please remember that additional Terms and Conditions apply within that section. These specific terms govern your access and usage of the member area and its exclusive benefits.
Contact Us
We are here to assist you! If you have any questions or require further information about our services or these Terms and Conditions, please don’t hesitate to reach out. You can contact us through the following channels:
- From Mexico: 800 272 0270
- Toll-free from the US or Canada: 1(800) 273 0983
- Rest of the World: +52 (998) 272 8007
Our dedicated team is ready to help you with your inquiries and ensure you have a clear understanding of everything Insperia Travel Agency offers.
Alt text: A friendly travel agent assists a customer with their booking, representing Insperia Travel Agency’s commitment to personalized customer service.
Limitations of Liability and Important Disclaimers
Insperia Travel Agency acts primarily as an information source and booking facilitator before you log in to the Affiliates section. It’s crucial to understand our limitations of liability:
- Supplier Services: We are not responsible for the direct provision of travel services. These are provided by independent Suppliers. We are not liable for their actions or omissions, including service failures, bankruptcy, or insolvency.
- Service Issues: Any issues or claims related to the services provided by Suppliers must be addressed directly with the Supplier. This includes airlines, hotels, and tour operators.
- Information Accuracy: While we strive to provide accurate and up-to-date information, we cannot guarantee the absolute accuracy of all details, such as hotel star ratings or service descriptions, as these are based on interpretations and may vary.
- Website Security: We are not liable for damages or viruses that may affect your computer or devices while using our website.
- External Agreements: We are not responsible for any agreements you make directly with Suppliers or third-party travel agencies.
Specifically, Insperia Travel Agency is not liable for:
- Travel Documents: Ensuring you have valid passports, visas, and other necessary travel documents is your responsibility.
- Following Instructions: Adhering to travel instructions, such as check-in times and voucher policies, is essential and your responsibility.
- Supplier Terms and Conditions: You are responsible for reviewing and complying with the terms and conditions of the Suppliers providing your services.
- Events Beyond Our Control: We are not liable for events outside our direct control, such as natural disasters, strikes, or supplier negligence.
- Health and Safety: If you travel against medical advice or participate in risky activities, you do so at your own risk.
We strongly recommend reviewing Supplier terms and conditions carefully and ensuring you have appropriate travel insurance to protect yourself against unforeseen circumstances.
Termination and General Terms
Insperia Travel Agency reserves the right to terminate these Terms and Conditions or your access to our services at any time, for any reason, without prior notice, including misuse of the website or violation of these terms.
These Terms and Conditions are governed by the laws of Mexico. Any disputes arising from these terms will be subject to the jurisdiction of the courts in Cancun, Quintana Roo, Mexico.
Disclaimer: Please note that this English version of our Terms & Conditions is a translation from the original Spanish. In case of any discrepancies, the Spanish version will prevail.
We hope this clarified version of our Terms and Conditions is helpful. At Insperia Travel Agency, we are dedicated to providing you with exceptional travel experiences. Understanding these terms helps ensure a smooth and transparent relationship as we assist you in creating unforgettable memories. Start planning your dream vacation with Insperia Travel Agency today!
