Norwegian Cruise Line (NCL) has launched a brand-new Ncl Travel Agent Portal, named Norwegian Central, designed to empower travel professionals. This innovative platform is set to streamline the way agents learn about, market, and ultimately sell NCL cruise holidays, making the entire process more efficient and seamless.
Norwegian Central serves as a comprehensive hub, integrating essential tools like Seaweb, NCL’s advanced agent booking engine, and NCL University, the cruise line’s dedicated training platform. This integration means travel agents can access everything they need in one convenient location, reducing the need to navigate multiple systems and saving valuable time.
The portal boasts refreshed and engaging course content within NCL University, complete with new achievement levels to motivate continuous learning. A particularly attractive feature is a reduced rate programme, rewarding agents with discounted cruises upon completion of module courses. This incentivizes agents to deepen their knowledge of NCL products, directly benefiting their sales capabilities and client service.
Beyond booking and training, Norwegian Central provides robust marketing support. The Marketing Headquarters hub equips agents with the resources to create impactful marketing materials. From customizable flyers and banners to engaging videos, agents can now easily tailor campaigns to attract and convert potential cruise customers. This self-service marketing capability empowers agents to proactively promote NCL offerings and grow their cruise business.
Eamonn Ferrin, Vice-President and MD of Norwegian Cruise Line UK & Ireland and MEA, emphasized NCL’s commitment to their travel partners, stating, “In line with our Partners First Philosophy, it has been our utmost priority this year to provide our valued travel agent partners with the support they need.” He further highlighted the strong demand for NCL cruises and the importance of equipping agents with the best tools to capitalize on this demand. Norwegian Central is a direct response to this need, consolidating key resources and paving the way for future supportive initiatives.
Mark Godden, Product Manager at Cruise Circle, lauded Norwegian Central as “a great tool” with “relevant content for everyone” across various travel agency teams, including marketing, sales, customer care, and product. He emphasized the platform’s unique breadth of easily accessible information, setting it apart from other cruise line tools. Godden also noted that the launch of Norwegian Central, alongside NCL Air, demonstrates NCL’s dedication to innovation across all facets of its operations.
The ncl travel agent portal, Norwegian Central, is readily accessible at norwegiancentral.com. Existing Seaweb users can log in with their current credentials. New users can register via email at the provided address, unlocking a wealth of resources designed to enhance their NCL cruise sales and overall business success. This launch signals a significant step forward in NCL’s partnership with travel agents, offering a powerful, centralized platform to drive mutual growth in the cruise market.
