For business professionals on the move, SAP Concur is an indispensable tool for managing travel and expenses. Efficiently accessing your Concur account is key to a smooth workflow, whether you’re submitting expense reports, booking flights, or checking travel itineraries. This guide provides a comprehensive walkthrough on how to confidently perform your Travel Concur Login, ensuring you can manage your business travel seamlessly.
Accessing Your SAP Concur Account: Step-by-Step Login Instructions
The standard method for accessing your SAP Concur profile is through the web portal. Here’s how to log in using your username and password:
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Navigate to the SAP Concur Login Page: Open your web browser and in the address bar, type in www.concursolutions.com. This will direct you to the official SAP Concur sign-in page.
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Enter Your Username: On the SAP Concur Sign In screen, you’ll be prompted to enter your SAP Concur username. Type your username into the provided field.
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Proceed to Password Entry: After entering your username, click the Next button to move to the password screen.
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Enter Your Password: Enter your SAP Concur password in the designated password field.
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Two-Factor Authentication (2FA): For enhanced security, SAP Concur often employs two-factor authentication. If this is enabled for your account, you will be asked to enter a 2FA code. This code is typically generated by an authenticator app on your smartphone. Enter the current code from your authenticator app into the Authentication Code field.
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Complete Your Login: Click the Sign In button to finalize your login process and access your SAP Concur dashboard.
Alt: SAP Concur login screen showing username and password fields for travel concur login.
Note for First-Time Users: If you are logging in to SAP Concur for the very first time, your company administrator will have created your profile and you should have received an initial email containing a temporary password and login instructions. You will be required to set up two-factor authentication and change your temporary password upon your first login. Ensure 2FA is correctly set up by referring to SAP Concur’s guide on two-factor authentication.
Streamlined Login with a One-Time Email Link
For a password-free login option, SAP Concur offers a convenient “Sign in With an Email Link” feature. Here’s how to use it:
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Go to the SAP Concur Login Page: As before, navigate to www.concursolutions.com.
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Enter Your Username: Input your SAP Concur username and click Next.
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Select “Sign in With an Email Link”: On the password screen, you will see a button labeled Sign in With an Email Link. Click this button.
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Check Your Email Inbox: SAP Concur will send an email to the primary email address associated with your profile. You will see a confirmation message on the screen indicating that the link has been sent.
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Access Concur via the Link: Open your email inbox and locate the email from SAP Concur. Click the link provided within the email. This link will automatically log you into your SAP Concur account.
Important Notes on Email Link Login:
- The one-time login link is sent to the first email address you added to your SAP Concur profile if you have multiple email addresses listed.
- The link is valid for one hour. If you do not use it within this timeframe, you will need to request a new link.
First-Time Travel Concur Login: What to Expect
As a new SAP Concur user, your company will handle the initial setup. Here’s a quick overview of what to expect during your first travel concur login:
- Account Creation: Your company’s administrators will create your SAP Concur user profile once your company becomes an SAP Concur customer.
- Initial Login Information: You will receive an email containing your initial username and a temporary password.
- Setting Up 2FA: Upon your first login, you will likely be required to set up two-factor authentication for enhanced account security.
- Password Change: You will be prompted to change the temporary password to a personal password that you can easily remember.
Retrieving Lost Travel Concur Login Information
It’s common to occasionally forget login details. SAP Concur provides straightforward methods to retrieve your username or reset your password.
Retrieving a Forgotten Username
- Visit the SAP Concur Login Page: Go to www.concursolutions.com.
- Click “Forgot username?”: On the sign-in screen, click the Forgot username? link.
- Follow Instructions: Enter the required information, usually your email address, to initiate the username retrieval process. SAP Concur will email your username to the associated email address.
Note: Some companies may have security settings that prevent automatic username retrieval via email. If this applies to your company, you will receive a notification email, and you may need to contact your company’s Concur administrator directly.
Resetting a Forgotten Password
- Go to SAP Concur Login: Navigate to www.concursolutions.com.
- Enter Your Username: Input your username and click Next.
- Click “Forgot Password?”: On the password entry screen, click the Forgot Password? link.
- Request Password Reset: Click Send on the subsequent screen to request a password reset link.
- Check Your Email: SAP Concur will send a password reset link to your email address. Check your inbox, including junk or spam folders, for this email.
- Reset Your Password: Click the password reset link in the email and follow the on-screen instructions to create a new password.
If you do not receive a password reset email, consult SAP Concur’s troubleshooting guide for password reset issues.
Accessing SAP Concur on the Mobile App
For on-the-go access, the SAP Concur mobile app provides a convenient way to manage your travel and expenses directly from your smartphone. The login process for the mobile app is similar to the web portal. For detailed instructions, refer to SAP Concur’s guide on signing in to the SAP Concur mobile app.
Need Further Assistance with Travel Concur Login?
Encountering login issues can be frustrating. SAP Concur offers resources to help you troubleshoot common problems. Refer to SAP Concur’s article on why you might be unable to log in to the SAP Concur tool for potential reasons and solutions. If you are receiving an error message related to an incorrect authentication code, SAP Concur provides specific troubleshooting steps for 2FA errors.
For users whose companies utilize Single Sign-On (SSO), the login process will be managed through your company’s internal systems. Contact your company’s Concur administrator for specific instructions on accessing SAP Concur via SSO. Your manager or departments like Finance, Accounting, Payroll, or HR can also help you identify your Company Administrator.
By following these guidelines, your travel concur login experience should be efficient and trouble-free, allowing you to focus on your business travel and expense management tasks effectively.