Princess Cruises, a distinguished brand within Carnival Corp., is renowned for delivering upscale, relaxed cruise experiences and itineraries rich in destinations. With a fleet of 15 ships (expanding to 16 in 2024), ranging from intimate vessels accommodating 2,000 passengers to larger ships carrying up to 3,660 (and 4,300 by 2024), Princess offers diverse cruise options. Notably, each ship features OceanMedallion, an innovative system replacing traditional key cards with versatile tokens for cabin access, onboard payments, and more, enhancing the guest experience.
Explore the World with Princess Cruises
Princess Cruises’ itineraries span the globe, taking travelers to sought-after ports across Asia, Alaska, the Caribbean, Europe, Canada & New England, Hawaii, Mexico, Central America & the Panama Canal, Tahiti and the South Pacific, and Australia and New Zealand. For the adventurous, Princess also offers voyages to Antarctica and an annual World Cruise.
To effectively navigate and sell these diverse cruise offerings, Princess Cruises provides a dedicated Princess Travel Agent Portal, known as Princess OneSource. This comprehensive platform is designed to equip travel advisors with all the necessary tools and resources.
Key Resources within the Princess OneSource Portal
The princess travel agent portal is a central hub for travel advisors, offering a wide array of functionalities to streamline the sales process and enhance product knowledge. Among the essential tools available on Princess OneSource are:
- POLAR Online Booking Platform: Princess’ intuitive online booking system, POLAR, enables agents to efficiently manage bookings.
- Marketing Material Library: A 24/7 accessible library of marketing assets. This includes customizable flyers, digital advertisements, official logos, a rich photo library, and engaging video content to support promotional efforts.
- Princess Cruises Travel Agent Training Academy: The OneSource Academy, a specialized training program designed to deepen agents’ understanding of the Princess Cruises brand and offerings.
- Exclusive Travel Advisor Cruise Rates: Access to the most up-to-date travel advisor cruise rates, allowing agents to experience Princess firsthand.
- Integrated Flight Booking Tool: A convenient tool for booking flights in conjunction with cruise packages, simplifying travel arrangements for clients.
- Weekly Newsletter Updates: Regular updates delivered directly to agents, keeping them informed on the latest news, promotions, and opportunities.
- Detailed Sales Reporting: Robust sales reports providing valuable insights into market trends, seasonal patterns, and emerging sales opportunities to help agents optimize their sales strategies.
- Online Chat Support: Real-time chat support for immediate assistance with portal navigation and quick queries.
Beyond the online resources, Princess Cruises offers a dedicated Partner Support system, reachable by phone and email at [email protected]. This support channel assists with complex inquiries such as verifying fare options and promotion compatibility, checking refund statuses, commission inquiries, applying new promotions to existing bookings, and navigating OneSource, POLAR Online, and new agency registrations.
Elevate Your Expertise with the Princess Cruises Travel Agent Education Program
The Princess Cruises travel agent training academy, OneSource Academy, accessible through the princess travel agent portal, is a tiered education program designed to reward continuous learning. As advisors progress through the OneSource Academy courses, they achieve higher ranks and unlock increasing benefits.
The ranking system within the academy is structured around maritime ranks. Completing five courses earns advisors the rank of First Officer. Progressing to 11 courses elevates them to Staff Captain, while 18 courses leads to the Captain designation. The highest rank, Commodore, is achieved upon completion of 25 courses.
These achievements are not just titles; they translate into tangible professional development and industry recognition. Status advancements within the OneSource Academy earn Continuing Education Units (CEUs) with respected travel industry bodies, including The Travel Institute (TTI), the Association of Canadian Travel Agencies (ACTA), and Cruise Lines International Association (CLIA). For example, First Officer status grants 2 CEUs with ACTA, while Commodore status earns substantial credits: 10 CEUs with TTI, 8 with ACTA, and 10 with CLIA, contributing towards ACC or MCC certifications.
Further benefits of advancing through OneSource Academy include enrollment in the Princess Captain’s Circle loyalty program (Gold status for First Officer, Ruby for Staff Captain, Platinum for Captain, and Elite for Commodore), a Commodore Marketing Kit to enhance promotional efforts, and prioritized placement in Princess’ Travel Advisor Locator, increasing visibility to potential clients.
Explore Princess Cruises Travel Agent Rates and FAM Opportunities
Information on Princess Cruises travel agent rates is readily available within OneSource. The general structure provides that for every four deposited client bookings made within a 365-day period, the agency becomes eligible for one travel advisor booking. This benefit is capped at a maximum of 50 travel advisor rate bookings within a 12-month timeframe.
In addition to standard agent rates, Princess Cruises periodically offers limited-time, special rate cruises, often seasonally. These promotions can provide agents with opportunities to experience balcony staterooms while only covering taxes, fees, port expenses, onboard spending, and any desired amenity upgrades.
For familiarization trips (FAMs), Princess occasionally hosts invite-only Seminar at Sea trips at discounted rates, and also includes advisors on inaugural voyages. Travel advisors interested in these opportunities should connect with their Business Development Manager (BDM) for more details and potential invitations.
Dedicated Sales Support: Princess Cruises Travel Agent Sales Representatives
Princess Cruises ensures robust sales support with a dedicated team. In the Americas, 31 Business Development Managers are positioned across the United States and Canada, providing regional support. Additionally, five BDMs are focused on charters, incentives, and national accounts, catering to specialized needs and larger partnerships.
Marketing Assistance to Boost Your Princess Cruise Sales
The princess travel agent portal, OneSource, is also a rich source of marketing support. Travel advisors can access customizable flyers, social media content, digital logos, photos, videos, and a wide range of other marketing tools to effectively promote Princess Cruises.
Furthermore, Princess offers a cooperative marketing program to support agent initiatives and provides BDMs who can deliver customized agency training, collaborate on strategic marketing plans, and offer design team assistance to create impactful campaigns.
By leveraging the resources and support available through the princess travel agent portal, travel agents can significantly enhance their ability to sell Princess Cruises and provide exceptional service to their clients.
